HEALTHCARE QUALITY CARE LTD

 

Privacy Policy

Effective Date: 11/25/2025

This Privacy Policy outlines the ways in which HEALTHCARE QUALITY CARE LTD (“we,” “us,” or “our”) collects, uses, stores, and protects information through the HealthCare QC mobile application (“the App”). By installing or accessing the App, you agree to the practices described in this Policy. If you do not accept these terms, please refrain from using the App.

1. Types of Information We Collect

We may gather different forms of information to support and improve the App:

1.1 Information You Provide

This includes personal details you share voluntarily, such as:

  • Your name

  • Your email address

  • Any content included when submitting feedback, contacting support, or communicating with us directly

1.2 Automatically Collected Information

The App may collect non-personal data automatically, including:

  • Device identifiers, hardware details, operating system, and language settings

  • Interaction data such as usage logs, crash reports, and performance analytics

  • Broad location data, limited to country or city level

1.3 Sensitive Information

We do not collect, store, or process sensitive personal data.

2. How Your Information Is Used

We use the information collected for purposes such as:

  • Maintaining and supporting the App’s essential functions

  • Enhancing performance, stability, and usability

  • Providing customer assistance and responding to user requests

  • Conducting analytical assessments to improve features

  • Meeting any legal, regulatory, or compliance obligations

3. Information Sharing Practices

Your information is not sold, rented, or exchanged for commercial gain. Information may only be shared in the circumstances below:

  • Service Providers: Third-party partners who support App functions (analytics, hosting, maintenance), and who are bound by confidentiality obligations

  • Legal Compliance: When required to comply with laws, legal processes, or government authorities

  • Safety & Protection: To defend our rights, enforce App policies, or protect users from harmful or illegal activities

4. Data Storage and Deletion

We keep information only for as long as it is necessary for operational, legal, or analytical purposes.
To request deletion of your personal data, please email healthcare.qualitycare@yahoo.com. Requests will be reviewed and addressed within a reasonable timeframe.

5. Information Security

We employ reasonable security safeguards—technical and organizational—to minimize the risk of unauthorized access, disclosure, or misuse of your data. However, no digital platform can guarantee absolute security.

6. Children’s Data

The App is not designed for children under the age of 13. We do not knowingly collect personal information from minors. If we identify such data, we will remove it without delay.

7. International Data Handling

If you use the App from a location outside the United States, your information may be transferred to and stored in jurisdictions with different data protection rules. By using the App, you consent to these transfers.

8. Updates to This Privacy Policy

We may amend this Policy periodically. All changes will be reflected by an updated Effective Date. Continued use of the App after revisions constitutes acceptance of the updated Policy.

9. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

HEALTHCARE QUALITY CARE LTD
📧 Email: healthcare.qualitycare@yahoo.com
📞 Phone: +447736648156
🏢 Address: 1109 Great Cambridge Rd, Enfield EN1 4DB, United Kingdom

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